Our Warranty

Congratulations on purchasing your new Cressman Home! You are now the proud new owner of a home which we stand by to provide you with years of comfort. At Cressman Homes, we are licensed by the Homeowner Protection Office (HPO) which provides the “2/5/10” warranty for your new home. 

The “2/5/10” Year Warranty

The Act outlines specific details about the mandatory warranty commonly referred to as a “2/5/10” warranty. We believe it is the most comprehensive third party warranty available in North America. By law, builders must provide a third party warranty covering the following:
      • 2-Year Materials & Labour Warranty
        • First 12 months—coverage for any defect in materials and labour
        • First 15 months—coverage for any defects in materials and labour in thecommon property of a multi-unit building
        • First 24 months—coverage for any defect in materials and labour supplied for the electrical, plumbing, heating, ventilation and air conditioning delivery and distribution systems. In addition, coverage for any defect in materials and labour supplied for the exterior cladding, windows and doors that may lead to detachment or material damage to the new home.
      • 5-Year Building Envelope Warranty 10-Year Structural Defects Warranty

About Pacific Home Warranty

Pacific Home Warranty started a quest to become Canada’s preeminent new home warranty insurance brokerage in November of 2004. Their intense focus on delivering ever-increasing value to our home building clients with renowned customer service and doing right by homeowners has made them Canada’s fastest growing new home warranty organization, now serving over five thousand of Canada’s leading home builders. All of Pacific’s success to date is the result of an extremely tight focus, and dedication to their company values, and a team that works hard to accomplish their goals. Pacific Home Warranty holds strict values that has helped them assemble such a great team, with their customers in mind.  From humble beginnings as a mom-and-pop organization with 5 employees,  they have grown to over 60 employees across 4 provinces and are now owned by the fifth largest insurance brokerage in the world. Whether you’re a home builder, or a home owner,  they aim to provide unparalleled customer service, support and piece of mind!

Important Documents

BC Residential Construction Performance Guide

Fall Checksheet Flatsheet Pacific

Flat Sheet Humidity in Your Home Pacific

Flat Sheet Surface Water Management Pacific

Pacific Home Warranty Maintenance Manual

PHW Usage Guide

Spring Checksheet Flatsheet Pacific

Summer Checksheet Flatsheet Pacific

What is Warranty Flatsheet Pacific

Winter Checksheet Flatsheet Pacific